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10 Call Center Best Practices
- January 16, 2016
- Posted by: Markable Solutions
- Category: Blogs
No CommentsRunning a call center can be an intense and labor-intensive challenge, from training the right salespeople to finding the right clientele. With the help of these 10 call center best practices, a call center may actually survive long enough to grow into an empire.
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Cost Center ROI – Believe It
- January 10, 2016
- Posted by: Markable Solutions
- Category: Blogs
When analyzing call center productivity – or researching call centers at all – it’s always tempting to make “call center” and “cost center” black and white terms.