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Made in the USA

Made in America: What Does it Mean?

For many people, buying “made in America” products is a top priority. For many businesses, the fact that their products ...
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/ American BPO, Blog, Job Demand, Onshoring
Cities with High Job Demand

Cities with High Job Demand, Low Unemployment

Cities with high job demand should be at the top of your list of concerns with you're looking to relocate, ...
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Call Center Best Practices

10 Call Center Best Practices

Running a call center can be an intense and labor-intensive challenge, from training the right salespeople to finding the right ...
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/ Blog
Prospect Database Assessment

Prospect Database Assessment – Take the Test

Regularly applying a Prospect Database Assessment provides ease in assessing and scoring your prospect database effectiveness. In our last blog, What’s ...
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Return on Investment

Cost Center ROI – Believe It

When analyzing call center productivity – or researching call centers at all – it’s always tempting to make “call center” ...
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