With digital transformation, businesses are becoming customer-centric, making call centers – a key to business success. Call centers need to be business-focused, standardized, technologically advanced, and scalable. Providing superior call center services needs...
Call centers is one of the fastest growing industry in the Philippines. The country is a top business process outsourcing destination for the estimated $150-billion BPO industry. More than a million Filipinos are employed by contact centers – solving unemployment...
