Business Research Analyst-Voice

Responsible for working as part of a team to support the UK/US clients in prospecting and building a pipeline of qualified leads to meet business plans, quotas, and company objectives. The ideal candidate should be ambitious, self-motivated, detail oriented, organized, and friendly with high energy, a willingness to learn and be creative. The primary focus of this role is to provide support to the B2B sales promotion teams that can operate effectively on a day to day basis.

Hiring for Business Research Analyst-Voice for our Patna office.

Job Description/ Requirements:

  • Outbound Voice Process to international clients to obtain key information from targeted prospects to meet the qualified lead criteria.
  • Research and target prospects using a variety of lead generation tools
  • Accountable for the smooth flow of operations
  • Abide by companies’ and clients Information Security policies.
  • Prospect Database Development
  • Internet Research-based calling and Verification
  • List Management on MS Excel Sheet
  • Maintaining and preparing activity reports

Qualifications 

Bachelor’s degree or an MBA. Technical background -Preferable.

Skill Sets:

  • Excellent English communication
  • Fresher with good English proficiency can be considerable.
  • Prior experience in telemarketing & analytics will be an added advantage.
  • Strong account management and relationship skills
  • Ability to work in a team environment
  • Positive and winning attitude
  • Ability to do multi-task
  • Quality focus, Improvise, Adapt and Deliver with accuracy.
  • Basic MS Excel knowledge such as applying basic formulas, sorting data, filtering data, etc.

Experience:

  • Min 6 months + Years of Call Center Experience (Preferable)

Office Address (Patna):

Markable Solutions
C/O – Surajpura House, Near Karlo Automobile,
Sahdev Mahto Marg, Boring Road,
Patna (Bihar) – 800001

Timings for Walk-In: 11:00 AM to 5:00 PM (Mon-Fri)