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What Is An Omnichannel Customer Support Service?

What Is An Omnichannel Customer Support Service?

In this customer-facing industry, satisfying the ever-expanding range of customer demands means to provide an experience that is more personalized ...
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Why Should You Care About Existing Customers?

Why Should You Care About Existing Customers?

Customer retention is at the heart of every B2B enterprises. According to Fred Reichheld, author of the Loyalty Effect, a ...
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/ Blog, Customer Support Services
importance of prospect database

The Importance of Building an Effective Prospect Database

Building an effective prospect database is a key component to grow your customer base and generate leads. While many business-to-business ...
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Measuring Customer Support Success

How to Measure Customer Support Success?

Measuring customer support success is an important aspect to identify how well your business is operating, what are your customers’ ...
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customer retention

How to Optimize Customer Retention for B2B Enterprises

Having a hard time looking for effective customer retention strategies? While some business to business (B2B) Enterprises think that replacing ...
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/ Blog, Customer Support Services
how to choose b2b call center for your business

How to Choose the Best Call Center for your Business

With digital transformation, businesses are becoming customer-centric, making call centers – a key to business success. Call centers need to ...
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Why The Philippines Became Markable Solutions’ Call Center Capital?

Call centers is one of the fastest growing industry in the Philippines. The country is a top business process outsourcing ...
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B2B Marketing Company Philippines - Doing Business in Manila, Philippines

What I Learned About Doing Business in Philippines By Reshma Nigam

The fresh industrialized economy of the Philippines is reputed as being among the most promising in the world. The country ...
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small businesses need content marketing

Why Small Businesses Need Content Marketing?

Small businesses are becoming an integral part of the world economy. Customers are aggressively searching for businesses that can directly ...
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/ Blog
5 Reasons Why Your Content Marketing Is Not Working

5 Reasons Why Your Content Marketing Is Not Working

Is your content marketing strategy not working?Well, you are not alone. A lot of companies fail at content marketing — ...
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/ Blog